Conquering the Cold Call

Toastmasters created a project dedicated to this very topic because it’s a real problem for many people. Including me. Picking up the phone and calling a business to pitch a new club always makes me pause — almost as much as when I was in high school and...

Member Retention

Membership retention is as important for clubs as employee retention is for corporate managers. Because of this, I turned to a resource that was recommended to me for keeping employees engaged.The book Love ‘Em or Lose ‘Em: Getting Good People to Stay...

Servant Leadership Books

As a student of servant leadership, I’d had the pleasure of reading a number of books on the subject, several while taking the Key Practices of Servant Leadership course through the Robert K. Greenleaf Center for Servant Leadership in Atlanta, Georgia. Here are...

Personal Leadership Philosophy

In preparing for my District Director year, a friend recommended that I take the time to write my personal leadership philosophy. To help me with this process, she also recommended the book The Leader’s Compass by Ed Ruggero & Dennis Haley. The document is...

Recruiting The Ideal Team Player

Whether you’re recruiting a new employee or a new member of a leadership team for an organization, it’s important to find team players. In my opinion, one of the best books on this topic is The Ideal Team Player by Patrick Lencioni. He recommends finding...